With delivery partners, we were responsible for developing the digital model for the improved provision of news, information and service advice to families in Wales from Welsh Government. In addition, we developed an online platform where news, stories and advice could easily be shared, while we integrated helpline technology to support this new service.
We used a variety of technologies and systems to bring the project to life
Information planning and architecture
Website design and development
Bespoke database development
Digital marketing strategy and digital support
Weekly multi-team meets
Planning a management system for large scale Welsh translation of core content
Overcoming regional discrepancies with language
Creation of regular, relevant yet politically sensitive information that met the end users’ needs
Regular multi-agency meetings
Hosting management with SSL and security audits
Branding and strategy
Marketing collateral and messaging
Implemented and established the brand
Managed social networks
Digital marketing strategy, content creation
A Wordpress-powered CMS system
Integration of helpline technology
Responsive website build
Regular statistics reporting
Liaising with guest influencers / promoters
“I need a charity website with my own creative input…”
We’re all about ‘partnership working’, with creative input, feedback, consultation, & reviews.
We work with you to product the results and goals you need so you never feel ‘on your own’; rather, you’re part of a creative partnership, making things happen.
“My third sector website design comes with complicated requirements…”
From bespoke data solutions to working with your current IT infrastructure, we’re built for flexibility.
If you have an existing system in place, we can migrate data and provide solutions to make your online growth as easy and quick as possible.
“How can I ensure our charity website keeps the momentum going?”
We can work with you to develop a digital marketing strategy so your brand stays relevant and useful to users.
We write / re-write / re-organise content for a strategy that targets your audience online and promotes your cause, your people, and your services.
Multi-channel touchpoint that puts parents and carers at the heart of the service
Simple to use search function
Social media development & delivery
Telephone helpline, text and instant messaging making it widely accessible to families
700% increase in traffic during mid-campaign
400% increase in helpline calls mid-campaign
“burningred have developed the website from an information site to an engaging
and interactive website for young people, parents and professionals.
burningred’s inclusive practice led to a fantastic consultation
with young people. Throughout this process they have been a strong creative partner
who have supported the ongoing development of the site and provided excellent
leadership, problem solving and general advice when required.”
Lisa Mathews / Youth Information Worker at Young Wrexham